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SSI

Incorporated in 1998, SSI is Talent Defined. We focus on innovative recruiting techniques and relationship building to support our customers throughout the U.S. and Canada by providing contract, contract-to-hire, and direct hire services for IT, Engineering, and Professional roles. The letters “SSI” are representative of our values. We are a professional, progressive, passionate, and expressive company and our goal is to assist both our clients and consultants as a trusted advisor.

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VMWare Admin
Full Time
SSI
4 applicants
posted over 2 years ago

Job Description

Location: Pittsburgh, PA

  • Act as technical liaison for client projects.
  • Work with other Systems Engineers to develop project requirements in collaboration with project management and clients.
  • Multi-task with limited supervision.
  • Create and maintain documentation for support solutions and processes.
  • Troubleshoot and resolve escalated trouble tickets related to technical difficulties with hardware, software, and the network.
  • Identify root cause of escalated issue and formulate plan of action to resolve client issue(s).
  • Adept at working with changing technology.
  • Identify risks that may impact quality, schedule, or costs.
  • Implement projects scaling from a small business to enterprise wide solution.
  • Participate in weekly on call rotation for after-hours support.
  • Facilitate knowledge transfer to service desk team and clients, including documentation of technical details of each project.

Experience/Skills:

  • Minimum of 5 years overall information technology experience.
  • Minimum of 2 years in systems administration.
  • Working knowledge of Exchange 2003/2007/2010/2013.
  • Working knowledge of VMware ESXi 3.x, 4.x, and 5.x and/or Hyper-V.
  • Working knowledge of VMware View (Horizon) and or DaaS (Desktop as a Service).
  • Working knowledge of Terminal Services/Remote Desktop Services.
  • Working knowledge of SANs. (Storage Area Networks); Dell EqualLogic, Compellent, or Nimble preferred.
  • Working knowledge of SAN, File, and Virtual backup technologies; Veeam Backup & Replication or Datto preferred.
  • Working knowledge of basic networking (switching, firewalls, routing)
  • Written, organizational, and communication skills with the ability to work well and communicate with peers and clients.
  • Strong time management skills and multitasking abilities.
  • Excels in a team-oriented work environment.
  • Must possess technical aptitude and a desire to learn constantly.
  • Working knowledge of standard concepts, practices, and procedures.

Additional Information

  • Certification in or from one or more technologies/vendors, such as MCP, MCSA or MCSE, VCA or VCP, CCENT or CCNA, etc. is preferred.
  • Bachelor’s or Associate Degree in a technical field or equivalent experience is preferred.
  • After normal business hour availability (weekends, evenings, holidays, etc.) is required, both for on-call and for scheduled outages during client projects.